Rethinking Financial Advice: The Shift to Episodic Engagement
Rethinking Financial Advice: The Shift to Episodic Engagement
2
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Amid evolving client expectations, the financial services sector is seeing a major shift in how Australians prefer to receive financial advice.
Emerging evidence suggests that episodic, one-time consultations are becoming more favored over traditional full-service options.
The 2024 edition of the Australian Financial Advice Report, spearheaded by Investment Trends, uncovers pivotal insights into consumer preferences. Out of the 21 million Australian adults assessed, nearly half-about 10.2 million-express their intent to consult financial advisors. Among them, the demand for episodic, issue-specific advice is on the rise, highlighting the importance of accessible and affordable financial counsel.
Interestingly, 22 percent of individuals (having no immediate plan to engage advisors and seemingly content with their current financial management), coexist with a significant 23 percent who face unresolved financial issues but are similarly not considering advice. In stark contrast, 1.5 million individuals currently receiving financial guidance reveal that more than 85 percent still encounter unmet advisory needs.
The widespread need for assistance spans various financial concerns. An impressive 16.4 million Australians voiced their interests in specific areas such as retirement finances (30 percent), structuring investments (30 percent), navigating tax concerns (27 percent), and home purchase strategies (25 percent).
As determined from the study, Australians value episodic financial advice, predominantly because it bears lower costs compared to comprehensive financial advisory services. Notably, financial guidance regarding inheritance and estate planning, home acquisition, and retirement strategies are top areas Aussies are willing to invest in, occasionally exceeding figures like $1,690, $1,270, and $970 respectively, for direct human advisory.
Olivia Beringer, Research Director at Investment Trends, underscores the shift, explaining: "It is abundantly clear that episodic financial advice-tailored to fit budgets and life circumstances-is what Australians want." She adds that as organizations adapt to this demand through innovative business strategies, the legislative alignment anticipated would further support this framework.
Moreover, Beringer highlights the crucial transition: "Australians are demanding advice that is both affordable and available when they need it. Our data highlights a clear opportunity to inject greater flexibility into the industry, enabling organisations to offer targeted services that directly address consumer needs."
This research further fortifies the concept of personalized financial planning, catering to unique life events instead of ongoing advisory relationships, as the newfound norm in the sector. The original insights and data were derived from the Australian Financial Advice Report presented by Investment Trends, which casts a spotlight on these evolving client paradigms.
Published:Monday, 9th Dec 2024 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
Recent data from the Australian Bureau of Statistics (ABS) reveals a significant uptick in investor activity within the housing market. In the third quarter of 2025, new investor loans increased by 13.6%, contributing to a 12.3% annual growth. This surge has propelled the total value of Australia's residential real estate to an unprecedented $12 trillion, effectively doubling its worth over the past decade. - read more
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will implement a cap on high debt-to-income (DTI) home loans, limiting banks to issuing no more than 20% of new home loans with DTI ratios of six times or higher. This measure applies to both owner-occupier and investor loans, excluding new housing developments. - read more
In the first half of 2025, Australia experienced a remarkable 122% increase in sustainable loan issuance, a stark contrast to the 21% decline observed globally during the same period. This surge underscores Australia's commitment to environmental sustainability and the growing integration of green finance within the nation's financial sector. Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check! - read more
The Reserve Bank of Australia (RBA) has released its October 2025 Financial Stability Review, providing a comprehensive analysis of the nation's financial system amidst ongoing global economic uncertainties. The report underscores the resilience of Australia's financial institutions, while also highlighting areas requiring vigilant oversight. - read more
In a significant shift towards digital transformation, Australian finance departments are increasingly adopting artificial intelligence (AI) and automation technologies to streamline operations and enhance decision-making processes. This trend reflects a broader global movement where financial institutions leverage technology to improve efficiency and maintain a competitive edge. - read more
Financial health is a crucial aspect of overall well-being, particularly in the ever-evolving economic landscape of Australia. The capacity to manage personal finances effectively not only provides a sense of security but also opens doors to opportunities that might otherwise be out of reach. As such, mastering the art of money management is an indispensable skill for Australians from all walks of life. - read more
Launching a startup is an exhilarating journey, filled with the promise of innovation, independence, and growth. However, it also comes with its share of challenges. From planning and execution to funding and scaling, each step requires careful consideration and decisive action. For many aspiring entrepreneurs in Australia, securing the necessary capital is one of the greatest hurdles they face on the path to success. - read more
Understanding the Debt-to-Income Ratio (DTI) is a crucial step toward solidifying your status as a creditworthy loan applicant. DTI is a key determinant used by lenders to gauge your ability to manage monthly payments and repay debts. It's essentially a numerical comparison between your total monthly debt and your gross monthly income, serving as a beacon of your financial health to potential creditors. - read more
Understanding your credit score is crucial, especially when you're looking to secure a loan. Whether it's for a home, a car, or personal use, a good credit score can make a significant difference in the type of loan you qualify for and the interest rates you'll be offered. - read more
Investing in your future is not just a prudent choice; it’s a necessity, particularly in the context of Australia's dynamic financial landscape. Making significant purchases like a home or car, or even affording a dream holiday, requires a strategic approach to saving. Understanding the value of foresight and preparation is the first step toward making your financial dreams a reality. - read more
Need Help Finding a Loan?
Find out now if you qualify and
compare rates, offers and options from multiple lenders - without a credit check!
All finance quotes are provided free (via our secure server) and without
obligation. We respect your
privacy.
Knowledgebase
Price-to-Earnings Ratio (P/E): A valuation ratio of a company's current share price compared to its per-share earnings.
